Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution guarantee with all of our Linux shared website hosting packages packages, meaning each individual help request you post is going to be reacted to within an hour max. Our support team members are trained to speedily correct any case and to give you on time advice on any issue that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is provided by a group of certified employees who’re ready to react to your question promptly. You can get in touch with the technical support team by launching a help and support ticket from your Hosting Control Panel or by submitting us an e–mail. On business days, you can also contact us on the phone or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guidance while working within the Control Panel, it is possible to always press the Help key and track down your concern in the list of articles or blog posts that will show up. We have also turned the majority of the content articles into educational videos. The listing of videos will load if you click the Videos key present on the top right.