Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center integrated into your Hosting Control Panel. It boasts a detailed database with regularly asked questions and exhaustive how–to articles contributed by our qualified technical support team.

  • Top quality support service
  • Tutorial Videos

  • If you prefer to watch how a task is completed or how a problem is dealt with, rather than just reading about it, then have a look at our collection of educational video tutorials. They cover a lot of different topics and will help you quickly learn how to work with the Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a one–hour ticket response time guarantee. Our seasoned customer service technicians will be available to you 24/7/365 to attend to your inquiries and to take care of any problem that you may possibly stumble upon. Just open a trouble ticket from the Help section and we’ll reply back to you straight away.